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The Service Provider provides electronic services consisting in enabling the placing of Orders for goods available in the Online Store
Users may be natural persons who are over 18 years of age and have full legal capacity, as well as legal persons and organizational units without legal personality, but able to acquire rights and incur liabilities on their own behalf.
The provision of electronic services by the Service Provider in the scope of browsing products by Users and registering an Account is free of charge.
Orders for goods are accepted via the order form on the Online Store website and via e-mail (chef@zdrowianatura.com).
Information about the goods provided on the websites of the Online Store, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to conclude a contract
Placing an Order and concluding a sales contract is possible in the following manner (also communicated to Customers by e-mail and information available on the website).
Orders can be placed via a form as part of the operation of the online store, as well as by e-mail to the following addressinfo@zdrowieodnatury.com
Next, define the method of delivery of the goods and specify the form of payment
The Customer receives confirmation of receipt of the Order immediately from the Seller by sending an e-mail to the e-mail address provided by the Customer.
Then, the Customer receives from the Seller a message entitled "Order accepted for execution" to the e-mail address provided by the Customer, which contains the Seller's statement about accepting the Order for execution
The sales contract is deemed concluded when the Customer receives the e-mail
Possible delivery costs will be indicated when placing the Order. They depend on the method of delivery chosen by the Customer
The Buyer may propose a different method of collecting or delivering the goods.
In the above case, it is recommended to contact the Seller by sending an e-mail to the e-mail address:chef@zdrowianatura.com
The Buyer makes payments in the following form:
Complaints can be submitted electronically using the contact form
The complaint should contain at least the name under which the User appears on the Internet Portal (login) and a description of the reported reservations.
The Service Provider recognizes the complaint immediately, no later than within 14 days from the date of its receipt.
The response to the complaint is sent to the e-mail address assigned to the User's Account.